I spoke with a friend (veteran CSA) and he confirmed the Red Coat training is indeed underway but, unfortunately, is just window dressing.
These poor saps must be gluttons for punishment. While they will not be empowered, as in the past, they will be expected to fix problems.
I hope he is wrong and they will be real Red Coats.
Welcome to FT
fpm. Shame to hear that the redcoats are returning, but in name only; I have memories of the redcoats being the go-to folks when I was real young and taking family vacations on Delta.