Join Date: Oct 2004
Location: Germany
Programs: SPG Gold,Amex Cent,IC RA,HH Diamond,Marriott Gold,Hyatt Dia,LH FTL,CX Diam,FB Plat
Posts: 215
Does anyone know "Vacations to go"?
Hello,I`m new to this forum and hope that anybody of the experienced cruiser can explain this:I`m a reader of the website from the booking agent Vac to go since some years and never could find a cruise that really thrilled me.Last week it happened:great cruise at a fantastic rate and after looking for flights and hotel rooms I filled out the contact request form at 7am US time.In the comment I asked for a reply as soon as possible via mail because my English isn`t good enough for dealing by phone.I asked them to hold the booking if possible.
30 minutes later I went to the website to see if "my cruise" was still on offer.But what I saw was astonishing and irritating:the price had doubled,which made the wanted inside stateroom to a much more expensive cabin than oceanside and balcony.I waited for another 7 hours,because I thought that this is perhaps their method to "hold a room".Nobody will book an inside stateroom for1900 when the oceanview and the balcony cabins are 1500.These 2 had not changed the price,only the inside stateroom had risen from 999 to 1900.But then I decided to call and first was connected to a young man who told me that my contact request form had not been read yet.After I`d explained my irritation about the risen price he said "wait a minute,I`ll ask somebody".Then I was connected with a lady who wanted to know the name of my travel agent.I said "I thought you were" but she denied and insisted that I only can make booking with a travel agency.Then we were disconnected and I was connected to a young lady who said:"the price has risen because of the flu".When I asked why only my stateroom had risen but not the oceanview or the balcony she said that she can do nothing for me,but she would be pleased to sell me the oceanview or the balcony.As this is much more than I intended to invest in this trip,I said goodbye.
Is there any chance that the price will go down again?The last 7 days it was a reduction of 68% and now only 36%.In all the years I`ve been watching this website,I`ve never seenthat the price for the cheapest category is lifted up over the better cabins.Is it possible that the cruise line realized how cheap the stateroom was just at the moment when I showed interest and adjusted it?But why only one room category and not the others?For me this all is mysterious and I`m not sure if I should ever try again booking with Vac. to go.And why does Vac to go not inform interested people about the sudden change in price?
I would be happy if somebody could give an explanation.
30 minutes