The Double Tree in Nashville missed my wake up call in January, but I use the wake up service only as a back-up. When I went downstairs I mentioned it to the desk person (who was physically making the calls himself-not the computer we normally get) he began to argue with me. I just left it at that, but if I had missed my flight, I would have been much more upset and my expectations of "justice" would have been very different.

[This message has been edited by Dudemon (edited 03-04-2001).]