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Old Feb 22, 2001 | 6:07 pm
  #6  
TravelWeary
In Memoriam
 
Join Date: May 1999
Location: PVD
Posts: 1,560
Yep, I was hit too. My last stay and 15,000 points disappeared overnight.

I just called to get my missing threshhold bonus from last quarter and when we finished that I asked about the missing stay. I was told that the deleted stays were a computer error that would be corrected in 5 to 7 days. The very nice CSR said they had been getting a lot of calls and I told her she had my sympathy. Let's not take it out on the CSRs.

Update My points and stay have been returned to my account overnight and not in 5 to 7 days. Good job.

[This message has been edited by TravelWeary (edited 02-23-2001).]
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