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Old May 3, 2009 | 9:18 am
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sdsearch
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Originally Posted by frits
I usually manage to request special meals without a problem (flying TATL with skyteam). Now ik booked a trip with one leg AA and one Ibera.
The problem is that they give me no seemingly no possibilty to request my special (vegetarian) meal on the respective websites. (AA doest't show the option, and IB doesn't process the request)

Now am I wondering whether this is something that can be solved. I do realise i am flying on the lowest possible fares, but i hope they don't exclude me from this service for that reason.

Is there anyone that has some hints?
I don't know about IB, but the resolution with AA is simple: They let you reserve special meals on any international flights (as well as US transcons in first -- they don't serve meals in coach within the US), with any fare you've booked (including awrd flights), but only over the phone. (They simply don't have the technology in place to reserve special meals online.) It has to be done at least 24 hours before the flight.

If you're based in Eruope, then, the quesation would simply "devolve" to how you would call about something like this from where you are. (I'm based in the US, and am an AAdvantage member, so I can simply call the number on the back of my AAdvantage card as-is from my home phone, and they can take care of the special meal request typically within a minute or two.)
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