FlyerTalk Forums - View Single Post - AE Plat, Upgrades at the Palazzo (Vegas)?
Old May 2, 2009 | 10:40 am
  #3  
jammanxc
 
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
Originally Posted by dsniceday322
Hi all,

I have just used the AE plat travel services for the very first time.

Booked the Palazzo, for two weekdays in the first week of May using my plat card.

here is my question, after booking, I realized that the Palazzo is not listed as one of the "fine hotels & resorts" on the plat travel site, while the Venetian is.
So Iam wondering, since the Palazzo is a part of the Venetian (just like Encore and Wynn), will I still be eligible for the breakfast and comp upgrades?

I will be checking in after 8:30 and what are my chances of actually getting bumped into a nicer room?? Would anyone of you please share your experiences? If the chances are slim, then I may as well just pay the extra and do the upgrade now....

Thanks for the help.^

You are correct, the Palazzo is pretty much the same as Venetian. Platinum Travel Services only book "fine hotels" approved by Amex. You will be getting an upgrade (it might be a suite or it might just be a strip view on a higher floor). You will get a letter when you arrive stating that you are participating in the Fine Hotels and Resorts program.

Fine Hotels and Resorts Amenities

A room upgrade when available, upon check-in.

Daily continental breakfast for up to two people.

Guaranteed four o'clock p.m. late check-out.



Customized Special Amenity

• A complimentary lunch for up to two people per room, excluding alcohol, taxes and gratuities, once during your stay.
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