Doc, not sure where you are coming from here.... Here in the USA, yt doesn't cost the orignator of a call any more to call a cell phone versus a POTs (Plain Old Telephone) line. - it costs the user of the cellphone extra money to receive that call. (This isn't true in other parts of the world).

So, for example - If I am presently in Connecticut (my local airports are in NY & NJ - JFK, Laguardia, Newark), and their service center is in NYC, it is the same price for them to call my cell or my home number. Actually, they are probably calling out of their nationwide service center, which might be in WhoKnowsWhere, Middle America - so every call is a long distance call.

So, my choice of using a cell phone doesn't cost them one extra cent. It is simply an uneducated airline that isn't up to speed on technology and the benefits to them and their passengers... Afterall, a freq. flyer is extremely well matched with a heavy cell phone user because they are never at home.

[This message has been edited by steve100 (edited 06-04-99).]