Originally Posted by
oopsz
I completely agree. My TA loves to put me on the "direct" flight CO4 MSY-LHR (with a stop and change of gauge in houston, of course). The difference is 303 miles, which bothers me a little, but not so much I give her a lot of grief about it.
And then when you miss your connection at IAH they tell you that you get no compensation or reaccommodation , as you've already flown all of your scheduled flights.
Is the Smile necessary for this?