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Good Customer Service at Hilton Honors: Thank You!
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Jan 5, 2001, 10:39 am
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den1k
Join Date: Oct 2000
Programs: DL DM 2MM, AA Gold MM, Hilton LTD, Marriott LTP, Hertz PC
Posts: 639
I think there service is great overall, but svpii is right. They need to do something about the long hold times.
However, once you get through they do a super job of handling problems.
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den1k
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