Originally Posted by
TSORon
So few of the passengers I run across each day feel the same way that you do.
How do you know how they feel? Are you a trained specialist in reading minds? Do you ask? If you're spending time that way, no wonder the lines are so long.
Originally Posted by
TSORon
Most see us for what we see ourselves, there to provide them with the best possibility of a safe flight to where they wish to go.
I truly understand why you feel this way. No one wants to think their job is not essential. And while your job is necessary, that you consider yourself to be better than what existed prior to the formation of TSA is simply laughable.
Originally Posted by
TSORon
I agree, you don’t need a happy face or a customer service line, but isn’t that better than the opposite? Isn’t it nice to have a pleasant experience at the checkpoint?
A "pleasant experience" in line would be a return to sanity. No more stupid shoe rules, water rules, laptop rules, roving BDO's, and pointless random gate screening. A cheery smile and disposition isn't going to make up for TSA's pointless inefficiency and lies.