I have (and suspect that some of you) may be using your cellphones almost exclusively as your primary telephone contact method, especially while on the road.

Many of the airlines ask for contact telephone information so in the event of a delay or cancellation, they can contact you. They want numbers at your origination and at your destination (for return trip contact information).

Well, when I told USAirways to use my cellphone number as the contact information, the women blantly told me that since the area code on my cellphone was in Boston, and I was going to be in Los Angeles, they wouldn't call me! I was flabergasted...

Here, in this technology age, where I carry my cellphone with me all the time, they want a number at a local hotel instead. I tried to explain to her that my cellphone works anywhere in the USA, and that it is a sure way of getting in touch. She said that it didn't matter, the agent assumes that they can't get in touch with you because the area code that is listed is to geographically far away from the airport that you are leaving from!

Have any of you had similiar problems with other airlines? Talk about trying to do something good (ie: notification to the passenger about delay/cancels) but then not having sound princples in place to accomplish that fact!