Originally Posted by
RAPC
Agent lottery at work. Hopefully agent #3 will actually use their keyboard and search for the right flights. You probably are doing this already, but if not, get them to look by sector. i.e. PVG-ZRH and then ZRH-LHR rather than PVG-LHR (or any other destination that isn't ZRH)
Success - took a few calls to sort out the final leg (ZRH-LHR), but thanks to your help have got the shiny HKG-ZRH leg in F sorted!
Cheers!