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Thread: Poor Policy - Poor Customer Care
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Old Apr 28, 2009 | 8:06 pm
  #4  
FCfree
10 Countries Visited
20 Countries Visited
30 Countries Visited
25 Years on Site
 
Join Date: Mar 2001
Location: LAS-DEN
Programs: WN CP & B-list. Using UA more these days. Former:F9-Ascent AA-Plat CO-Gold TWA-Elite
Posts: 1,740
Just wondering -- did you consider Southwest (WN)?

I see they have 2 non-stops daily DEN-PDX and couple more 1 stops.

Never a change fee (although you might have to upgrade from a Wanna-Get-Away fare to a full fare). You don't have to tell them why you need a change (death in the family), just change it without a fee anytime!

Not to say that Alaska isn't nice too.
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