Originally Posted by trueblu

Initially, my thoughts were that this was because it was EU advice, rather than a FCO directive. However, on reading the small-print, it doesn't mention cancellation due to advice from government not to travel.

If this is the case, it is a serious flaw in Amex plat travel insurance, since many cheaper insurance policies do include this.

Do let us know how you get on OP. Have you tried to escalate this?

tb