FlyerTalk Forums - View Single Post - Gold HH - Entitled to a Suite or not ??
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Old Sep 2, 2000 | 6:50 am
  #14  
Gaucho100K
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Nick-- let me explain myself in more detail:

I have access to a corporate rate of XXX with Hilton. Now, with that corporate rate, due to my tier as HHonors I would be eligible for upgrade to a suite or exec. floor. Thats perfectly reasonable, and I dont expect to get both.

Now, on personal travel, I choose to pay a rate YYY (e.g. rate YYY=XXX+20%). That rate YYY gives me the right to upgrade to exec. floor (as advertised by Hilton). So then, after paying that higher rate, upon check in I present my Gold VIP card and request an upgrade to a Suite. I get "no" as an answer, cause Ive already got the exec. floor perks (I am asked to choose between a suite and the exec. floor, so I know for a fact that there are suites available).

So then, my question: does the higher rate I pay disqualify me for the perks I would normally get as a Gold VIP ???

PS: this is just one of the problems Ive had with HHonors



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