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Thread: Flight delayed then on time
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Old Apr 27, 2009 | 5:17 pm
  #9  
cepheid
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Originally Posted by RichLond
UA's customer commitment is clear that once a delay is posted the plane will not leave earlier....
I'm fairly certain this is applies only when the delay is posted at the airport and only when the flight is under airport control. In the OP's case, the delay was posted on the website and it was many hours prior to airport control (which is typically 3-4 hours prior to departure).
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