Originally Posted by
FlyAO2
C. You're entitled to whatever the current entitlement is for having a back delayed 3 days....not sure what that is, maybe a toiletry case and $20 bucks?
Originally Posted by
mikeef
3. DL's error, but they won't give you much because they don't have to.
Sort of. If you did not incur any expenses, then these responses are correct. If you did incur expenses (and if you were flying to or from a foreign destination, which it seems that you were), then Delta's liability would not be capped at $20, and they would have to give you as much as approx. $1200 USD per passenger, depending on your expenses. Hopefully you saved all of your receipts -- send them in to Delta so that you can get compensated.
Here's an excerpt from Delta's Web site (
http://www.delta.com/legal/index.jsp):
"The applicable limits of liability for your international journey on a flight ticketed by this carrier are:
...
In the case of destruction, loss of, or damage or delay to baggage, 1,000 Special Drawing Rights per passenger ...."