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Thread: Weird upgrade process (MFU)
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Old Apr 27, 2009 | 10:10 am
  #4  
StarG
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Jul 2003
Location: CGK
Programs: SQ TPP30, CX DM, DL P, FB P, AA G, GA CB, WOH LGLOB, HH D, MB G, Hertz P
Posts: 2,887
The time I did a miles upgrade (on the phone via MPO hotline), they book the upgrades for me and take all my information but didn't issue it immediately. They issued the upgrade a few days later (without the need to re-confirming again with me).

On another occasion where the departure date was the next day, they were able to issue the upgrade within the same day.

I decided to use the MPO hotline to do the upgrade because somehow the CX website wanted to charge me some HKD400-500 for taxes. It didn't happen via MPO.
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