B. While on standby for a connecting flight we were denied boarding by the gate agent (with seats available) because at our original departure city the agents had not printed out the necessary ticket for our infant son who was traveling with us (Although we were told by the original gate agent that they had added him to the itinerary and we “were good to go” (we were traveling internationally so he needed some sort of ticket. (although no taxes needed to be paid ) we ended up having to stay over the night.
Would you consider this IDB? Due to us not having the right infant ticket because of Delta’s Error?