Call, fax or email the Hilton AMS, give them the dates of your stay, and they will print out another statement then fax it or post it to you. You can also ask them to work on the missing credits too by including you HHonors and AAdvantage numbers. Hotels are generally very good about providing duplicate receipts as long as you can provide the dates and they can confirm your identity.
European posting of points can take up to a month after the stay, but unless you have your receipt to fax to the HHonors service desk, you may not have much luck. Contact AMS ASAP.
[This message has been edited by Shareholder (edited 06-15-2000).]