FlyerTalk Forums - View Single Post - Stakis Hotels Acquired by Hilton
View Single Post
Old Mar 15, 2000, 7:24 pm
  #12  
Shareholder
FlyerTalk Evangelist
 
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,187
Just watch out if you are trying to book on the internet site. Some of those "great" rates require a non-refundable deposit. When I was unable to book the next-higher rate that didn't require the deposit, the system refered me to an 800 number. I called the number and booked the hotel, trying to make sure the rate was not the non-refundable one. (The agent seemed to have a different screen.) In any case, had to cancel that booking a few weeks later due to change in travel. My Amex statement (used the card to guarantee late arrival) arrived last week with the non-refundable charge from Stakis! And forwarding details to Hilton for refund. (They didn't even post any points for the phantom stay...!)

Let us know if you are able to book on the internet, or are also refered to the 800 number.
Shareholder is offline