Originally Posted by
El_Chiflero
As a young renter under 25, I sympathize with you as when I first started rentals, I use to get that sort of treatment and it sucked. getting treated like you don't know any better and trying to squeeze every dollar out of you. The one thing I can say is this, if u don't work for a major corp, try to join AAA that way you can become a Gold Member. I work for AT&T and I became a Gold Member @ 24. The way I'm treated now is night and day. compared to then. Glad they reversed the charges on that dubious NeverLost charge and hope ur next rental goes much smoother.
This was my fifth rental with hertz my previous four were fine. Rental #4 was dicey but a hertz manager waited on me and was very nice about the whole thing. I had a situation where I booked a midsized and received a Kia Rio w/ 47K miles w/ no price change, so I went and asked for a midsize or bigger and they offered me a "grandma quis" and I said I will be driving on snowy/icy back roads and RWD would not go well. so he hesitated and gave me a very low mileage loaded mariner w/ AWD at no extra charge, but he understood my problem and wasn't being inept. I think he was being real generous because all they had was five cars on the lot when I walked out to the car.