Join Date: Aug 2004
Location: SAT
Programs: AA EXP BA Gold, TK Gold, Hyatt Globalist, Hilton Diamond, AS 100K, QR PLT, SAS Gold, IHG Ambassador
Posts: 5,924
I think it is really irrelevant what I think, but yes, why wouldn't they?
Aunt Lucy who flies every 5 years to Paris is not really a customer that AA cherishes. But the $50 they get from 80% of the pax, they do cherish