Originally Posted by
TRAVELBABE
What would happen if they did a pre-authorization and it was denied for some reason by the credit card company? Would one be denied check-in?
Dearest TRAVELBABE,
You would be asked to present another CC for authorization. Or you may like to do so in cash.
There isn't a general relation between authorization amount and room rates for all of our properties which means I cannot assist much over here.
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Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd