FlyerTalk Forums - View Single Post - Credit card authorizations on check-in: any relation to room rate?
Old Apr 23, 2009 | 9:48 pm
  #21  
Starwood Lurker II
Company Representative - Starwood
 
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Originally Posted by TRAVELBABE
What would happen if they did a pre-authorization and it was denied for some reason by the credit card company? Would one be denied check-in?
Dearest TRAVELBABE,

You would be asked to present another CC for authorization. Or you may like to do so in cash.

There isn't a general relation between authorization amount and room rates for all of our properties which means I cannot assist much over here.

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Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
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