Originally Posted by
SS255
The pax arriving on international UA flights still have to clear customs/immigration at TBIT. Unless something has changed recently, UA will take them by shuttle bus across the tarmac, and they will exit at TBIT.
NO!
There are customs/immigration (arrivals facilities) in Terminal 7. The OP is arriving from NRT on UA. The OP will utilize the facilities in Terminal 7 (unless the flight arrives extremely early and the Terminal 7 arrivals facilities are closed).
The only time that UA sends people to TBIT (via shuttle bus) is for arrivals that arrive when the Terminal 7 customs/immigration facilities are closed.
This has been this way for many many years now.