Originally Posted by
crhptic
This happened about 2 years ago at COS when UA stopped flying mainline flights there and it became an all-UX station. I believe that SkyWest, one of the UX carriers that serves COS, also provides the ground staff.
Service was downright awful for a couple of months...I recall one especially painful IRROPS about a month after SkyWest took over when it seemed nobody that had been there more than a week was working...but eventually the staff figured out what they were doing and now there is no noticeable difference (to me, anyway) in service vs. what I get at a UA operated station.
+1. It is so smooth, that last July contractors (not SkyWest employees) were working the check in counters to up to speed on running the new YXE station. SkyWest's GAs even handle the Mesa flights at COS (not sure about the mechanical stuff).
In January I even did same day ticketing (had a dollars off voucher) at COS.