*Continued from previous post due to image limit
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Customer Service
What can I say? W always WoWs me with their customer service. Before I had a full moment to enjoy my suite, the check in agent called me immediately and asked if I liked my -04 series suite and if he could send me anything I wanted (he offered water, bottled of wine, etc free of charge). I declined the generous offer. Everyone I spoke to was extremely courteous and friendly just like what I'd expect from a W ^ Later in the evening, they came to turn down my bed and left me a couple of goodies.
Room Service
I thought the room service items were somewhat lacking, especially for a W. However, most of their items came from their in house restaurant, Manny's Steakhouse, which was excellent. I ordered a tenderloin cooked to perfection, along with truffle hash and snow peas with pancetta (YUM!). It was fantastic. The tuna tartar was also very tasty. After dinner, they delivered a pint of ice cream in an ice bucket so it wouldn't melt ^
Internet
There was free internet in the living room. Wifi and wired internet were both available for a fee
Location/Transportation
Like others have mentioned, the W is located on Marquette between 8th and 9th. To get there by the light rail, simply get on from the airport and get off at Nicolette Mall station, turn left towards the direction of the train on Marquette. You will first see Westin, then keep going for about 5 blocks until you see people dressed in black. That's the W
In addition to Manny's steakhouse, there are plenty of restaurants within walking distance. There is also a target a block away for those items you forgot at home. In the bitter winter, all the buildings are connected via the sky bridge. It's pretty convenient. The Guthrie Theater and the Metrodome are just a couple of minutes away via the light trail which runs 7 days a week. Airport is about 25 minutes away and the Mall of America is 30 minutes away.
Again, I had a fabulous stay at another W property. This time, it's Minneapolis. Where will I go next?
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