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Thread: Awards for Pax with Different Last Name Can Now be Ticketed Via Phone [Merged Thread]
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Old Apr 21, 2009 | 9:29 am
  #14  
channa
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Originally Posted by as219
Well done, UA ^ (...if it works)
More like about time, UA!

Other carriers have a PIN which verified identity.

I don't understand the credit card thing -- UA seems to do that to purchases online sometimes as well, and I don't understand the logic.

If it's a new card, maybe that's fine. But if it's for future travel several months down the road, if it were fraud, don't you think it would be reported as a fraudulent transaction by then?
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