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Old Apr 21, 2009 | 8:57 am
  #114  
jfulcher
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20 Years on Site
 
Join Date: Dec 2003
Location: RDU
Programs: Delta PM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,447
Originally Posted by GUWonder
DL's OAL award fee was charged to DL PMs even on 4/16.

Now to find out how quickly -- if at all -- DL will refund the fee or stick to its line that the OAL award fee amount charged was charged appropriately.

I look forward to the update of the website and to the refunds as may be appropriate.

For too long DL has been ignoring even advertised fee waiver benefits for DL PMs and trying to charge Platinums for fees from which Platinums are exempted according to DL's own published material.
I just called and asked again. It's actually effective 4/13 according to what she read me. For all PM/ DL Reserve Amex/ DL Plat Amex .

Now getting it refunded will be an issue probably similar to the Fuel Surcharge - probably a reticket (using your 2 allowance).
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