Compensation is a great idea, NJDavid. I think Hilton will carry through and give you something.
Learned the hard way MileKing about calling
if you are checking in late. I got stuck
in a plane that was five hours late, got in
11:30 p-m and the hotel (which I will not name here but it was not one of the Freddie contenders) said "sorry, we gave your room away." I told them I was physically and mentally exausted and was ready to undress and go to sleep on that nice sofa in the lobby if I didn't get a room. Then like magic I got a room but the desk clerk whined
"Next time call us if you are going to be late."
So I call to confirm the week before (if possible) and if late call. That happened with the Westin Maui and the very pretty desk
agent said over the phone "We're open 24 hours a day so we'll be waiting for you."
FYI: When I vote for the Freddies, I judge things based on MY experiences. Your critiques of hotels/airlines etc just give me
a better measuring stick when I Travel. I can't be bought! CATMAN