Hawaii mileage upgrades
I am little upset today and just wanted to know if anyone had similiar experience. I booked 2 tix for the atl-ogg B fare special from a few weeks ago. I called and confirmed an upgrade from Y,B,M would be 7500 each person one way. I booked my tickets online then called back to request the upgrade. They told me it would be 7500 each way or 15000 roundtrip. therefore 2 people would be 30,000 total. Ok, so far so good. Well today I log into my account and there is 60,000 miles missing. The delta rep now tells me only Y is 7500 and B,M,H,Q,K are all 15,000 each way. Any advice is she right. How come the other two agents told me otherwise.