Originally Posted by
soitgoes
It is a good tip, but could William confirm that more than the room type is guaranteed (i.e., are smoking and bedding guaranteed with such an upgrade or just the room type)?
Yes, that is my understanding. That the ROH status is for standard Preferred (free) Night Awards and Cash & Points.
But, given my previous misunderstanding RE: smoking preferences on standard awards, you might better let me get further confirmation before taking it to the bank.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]