Originally Posted by
TheRealBrendo
Only had one encounter with a concierge so far on NZ8 (AKL-SFO) who I'd describe as useless.
I'd compare him to the flight attendants on AC758 (SFO - YYZ) who were magnificent............................Perhaps I had slightly higher expectations, though he just seemed useless. I didn't expect that he would know everything though I did expect better answers. More like the AC flight attendants responses.
Maybe he didn't care since I was in economy, I don't know just an idea. After flying AC and having that service I really don't want to fly NZ again!
But did you bother asking the flight attendants on the flight rather than just the concierge? If you had, most questions can be answered, as this is what the flight attendats have done for years. The concierge is in addition.