Originally Posted by
skent7511
It seems to me that the easiest way to accomodate all customers is that at the beginning of the flight they swipe the cards for TV by checking manifest and/or ask for all Classic Plus customers to identify themselves to the FA.
Again, I'm more disappointed in the fact that they don't have a policy/procedure to identify the ClassicPlus customers right from the start.
As an FYI, they do have a policy and have gone through the manifest on my flights. Can't say they're 100 percent though.