Picked up a National car today, and it was exactly the type of experience I'd expect as an Exec Elite.

I showed up early even, with a midsize booked. While I wasn't offered a choice, I was given a Sebring. I heard the folks next to me (non-EC renters) be offered the remaining midsize choices, Caliber or PT Cruiser. So in my book, my agent had picked the best option out of the three for me. Like I've said before, I don't stomp and whine when I don't get a Cadillac for $31 all-in. I just like to see the agents putting some thought into how they conduct my rental. Not just blindly picking a set of keys for whomever comes in and following scripts like the robots at Pearson Airport do.

Good job National! ^