For those that have worked with an AA ticket, thoughts concerning doing it over the phone vs. doing it at a ticket counter/office?
Form what I understand:
- Over the phone, I won't be charged the ticket purchase fee, but will have to take the risk of a sizable voucher being sent through the mail.
- At a ticket counter/office, I will be charged the purchase fee, but will get a physical voucher right away.
Any recommendations?