What is up with Classic Plus? I thought per the web-site I was supposed to get free premium drinks, free TV, and snack. I requested bottled water and energy drink and they charged me. I had to give them my credit card.

Am I supposed to let them know that I've paid for a service? Heck, my TV had already shut off, so I just figured they know what seat I'm in (early booking which did work) so I must have been wrong. Tried finding information in the inflight magazine and nothing noted what I was supposed to get.

Anyway, the $70 I paid extra on my flight was worthless. Yes, I know that stuff doesn't add up to that amount, but I need the possible 100% refund. It was Final Four weekend and I didn't know if I'd be leaving on Sunday or Tuesday. The free stuff was supposed to be the icing on the cake on whichever flight I took.

Furthermore, the free premium drinks is not described in detail for a limit or not. And the in flight magazine makes no mention of the information. I could have said "Hey, I'm a big shot and my stuff is free" but think that the airline should have seating chart identifying who has free stuff. How am I supposed to get TV without swiping a card? Air Canada was good about it and knew where there prepaid passengers sat.