We took one night at the LM Heliopolis recently since we had an early flight the next morning. Our previous 3 nights had been at the Oberoi Mena House next to the Pyramids.

We were, quite frankly, shocked by the brazen way in which far more people than necessary were involved in getting us and our luggage to our room and then made it very clear that they expected baksheesh. The contrast with the impeccable service, with never the slightest indication of an expectation of more money for doing their job, that we enjoyed at the Oberoi was stunning.

As a simple Corporate Preferred Guest on an award night we got what appeared to be an upgrade to the executive level, but since we were only there a few hours all we needed was a decent bed and shower. The room was absolutely fine - no complaints at all - as was the airport shuttle in the morning.