FlyerTalk Forums - View Single Post - Guarantee of nonsmoking room on an award stay?

Apr 16, 2009 | 2:28 pm

#5

KENNECTED

Suspended

Join Date: Oct 2003

Location: New York, NY

Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred

Posts: 10,869

Quote:

Originally Posted by lalala

As usual, I appreciate CheapElite's use of the search function. You are a star. :-:

So, I am getting screwed because my first night is a free night and my second night is paid?

Sigh. All I want is to be assured that my room will be non smoking, then I will concern myself with if I get a room upgrade or not.

I just received a new confirmation from the PLT concierge that shows that my room is free for the night, but no mention now of any smoking preference. Very odd.

lala

Just one star?

I would pick up the phone and speak to a human to confirm that both rooms are non smoking.

You have all the information you need if a representative says no.

Now let your fingers do the walking.......