First off, to the OP, I'm sorry to hear about your situation. My grandmother also had this terrible disease, so I can certainly sympathize with your situation. I hope DL will be able to do something for you, it would be great if they would refund the ticket due to medical reasons. I'm not sure if they will, but it is certainly worth checking out. I assume they would need a letter from a doctor.
Originally Posted by
FlyingUnderTheRadar
If they balk at the suggestion and you paid with a CC dispute the charge.
Please note that this is a terrible suggestion, mainly because this would be fraud, plain and simple. I can't beleive the amount of people who suggest (in general) disputing a CC charge because they don't like something the vendor has done.
It is unfortunate if Delta doesn't offer a refund based on a medical letter, however, they are probably not required to. However, if you read your CC agreement, you'll note it says something like you can dispute charges if the CC holder did not authorize the charge in the first place, or if the vendor didn't provide the service per the terms of the transaction. Based on the OP's post, this is not even close to the case.
On the other hand, if the card that paid for the ticket has travel insurance as a benefit, than the OP will likely be able to get a full or partial refund absed on this.
Originally Posted by
DLATL777
You want to know whats worse? The international is $250. I would love to speak to someone high up at Delta who contributes to the decisions to implement/raise such fees and have him look me dead in the eye and say with absolute conviction that even HE (or SHE) didn't think these fees were absolute BS. I doubt it could be done, its laughable at this point.
I mean, we all know this fee is BS, so I would love to hear the explanation behind it. Besides squeezing every sent out of you consumer, what would the legal standing be behind such fees; what the heck does it actually "pay" for in there eyes.
Having no affiliation with Delta, I am happy to explain the fee to you. The fee was raised to this amount to remain competitive with otehr carriers. Others do it, so DL does. Also, they do it because they can.