I haven't.

Remember we were told we could take out a points earning card and convert to the miles-earning card when it was launched? Well, that's what I tried to do.

I found out they (MBNA) wanted a new application, apparently because of different terms and conditions. This I did over the phone and the signature form arrived with the promise that the card was ready. The signed form went back nearly three weeks ago, since when nothing - other than the cancellation of the points-earning card.

Presumably it's MBNA who are the problem.