Originally Posted by
orlandodlplat
If a DL crew had been working that flight, the service would have been better, especially since it's such an important and visible flight.
You simply cannot say that with any amount of certainty. I've been on long DL flights where the service was mediocre at best, as have many others who've posted to the NW/DL forums. DL does not own the crown on "service", and I think NW FAs get a bad rap because generally speaking they are older, and -- I'm finding -- many DL fliers are anti-union, and that seems to be skewing their opinions.
I've had great service on DL and on NW. I've had bad service on DL and on NW. Neither owns the crown, and on any given flight, you could get anything.