FlyerTalk Forums - View Single Post - A new low for United - UA TA refuses to help woman on way to see dying mother
Old Apr 13, 2009 | 4:59 pm
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rjque
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Originally Posted by ORDnHKG
The person that is in emergency does not even bother to try to find another airline which leaves earlier than the next UA flight, he just simply sit and wait for two and a half hours. If my mother is dying, I would try everyway, buy another ticket in a different airline, to get there so soon as possible.

From the timetable, indeed there is a WN flight leaves 30 min before the next UA flight. 30 min may not be much, you never know 30 min maybe enough to see the dying mother. So what is his excuse not to try for an earlier flight ? Is money more important or his dying mother ? Obviously in this case is money.
1. WN does not fly SFO-PDX. It does fly OAK-PDX, but there is no way the OP would have been able to make that.

2. Even if there were a closer flight on QX (the only other airline on this route), that does not excuse this UA's agent's terrible performance.
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