Originally Posted by
gitismatt
i dont think this matters one bit. for starters, the article said that the man called the premier reservations line so he has to at least travel a decent bit. second, when you work in customer service and someone comes up to you and says "i need your help so i can see a dying relative" you stop what you are doing and help that person. it's not only good customer service but it's human decency.
whomever said that this could happen on any airline is absolutely right. and this would be the same bad PR mess that it currently is for United.
This employee wouldn't happen to belong to a LABOR UNION would she? In that case, the "break" is sacred...like a farmer holds the land secred or how a priest holds the bible sacred. You do NOT violate a BREAK and no, death itself is not an acceptable reason. If it was time for her break in a union shop, nothing...not death, not the second coming of Christ, NOTHING will be allowed to delay the sanctun sanctorum of a BREAK.
We got a contract, pal. Don't make us grieve this. His girlfriend's mother should have died at a different time.
--PP