Why does BA still send out "choose your seat" emails when you aren't allowed to?
Whenever I buy tickets for family members, ba.com always brings me to the "choose your seat" screen. But when I go to choose the seats, it says it isn't possible. Now weeks after I made the booking, I get another email telling me to choose the seats. Of course it won't allow it. I'm Gold, but my family isn't. Why can't the website and MMB programmers get this?