Originally Posted by
350zrx330
Just checked on my upcoming TPAC trip where I used PMU upgrades. The receipt showing MXXX under fare class and nothing else. Seats showing WBC seat assignments. Check on the PMUs in my WP account, all 6 still showing "Open" under status. Should I call them back to reissue the tickets? OLCI is not that important to me, but I just want to make sure the upgrade won't get messed up the last minute.
When are the PMUs in the account actually showing being used? after the ticket reissue or after the trip?
As soon as the ticket is reissued with the PU upgrade certificate, the upgrade will show used under the "NWA Extras" section on nwa.com. Now the one question that has always got me with the PU464 certs (HI Resident certs) is what happens when the ticket isn't reissued with the cert and therefore still shows open on nwa.com. Can the cert still be reused? Not sure.
What happens when the ticket is reissued with the PU cert is not only that the PU503 is attached to the fare designator but the PU503 certificate number (the actual 012 number found on the cert) becomes your ticket number on the reservation. So in effect, the ticket is being reissued as the PU503 ticket.
So bottom line: you may be able to reuse the cert if it's never closed if the agent forgets to reissue. But if you do this, you risk perhaps having an issue when you check in at the airport or at least a minor inconvenience while the agent reissues the ticket. Or you can call, make sure that the ticket is issued properly with the PU cert, but have the cert marked as Closed.