Originally Posted by
avidflyer
I used a couple of PMU's for TPAC flights this month. I called and spoke to the Plat line, couple of keystrokes and I am up front. Here is my question: I read on the DL board about how hard PMU's are to redeem and you can stand at the ticket counter for a half hour waiting for them to process the upgrade. Do the NW PMU's have any additional steps to redeeming? Am I good to go and just OLCI and head for the gate or do I need to go to the ticket counter?
IIRC, you should be good to go to OLCI so long as the ticket has been reissued with the correct designator (when you look at the ETKT receipt on nwa.com under Manage My Reservations, the fare class should read MXXXX/PU503, MXXX being a placeholder for whatever fare basis you're booked in). If the ticket is not reissued, then it usually locks you out of OLCI but you shouldn't have a problem with airport check-in. If OLCI is important to you, call back and ask them to reissue the ticket with the electronic upgrade certificate processed.