Originally Posted by
avidflyer
I used a couple of PMU's for TPAC flights this month. I called and spoke to the Plat line, couple of keystrokes and I am up front. Here is my question: I read on the DL board about how hard PMU's are to redeem and you can stand at the ticket counter for a half hour waiting for them to process the upgrade. Do the NW PMU's have any additional steps to redeeming? Am I good to go and just OLCI and head for the gate or do I need to go to the ticket counter?
While they say they are working on simplifying the use of these, the biggest difference is that the NW ones are electronic and the DL ones are paper. Seems DL IT can't handle them the way NW can. Surprise, surprise.