Originally Posted by
neuf
They wouldn't even let me go to IAD, I didn't feel like buying another ticket to IAD just to argue with another agent who'd say since I missed my first flight they wouldn't let me on the second leg
I've got no particularly special status (2P) although this with the promos would have sent me to 1P, ... who should I get in touch with?
Bizarre . . for all they knew you may have had pre-scheduled an important business discussion with a US client whilst passing thru in IAD, and you were also denied that chance. coff.
How on earth was the BOS-IAD affected by this? The IAD-DME-IAD was the only issue at hand.
Status is no issue here -- simply write to UA Customer Relations at Elk Grove - keep it short and to the point, and DO mention/printout/attach the
TIMATIC rule re TWOV (Transit Without Visa) that you pointed out to agent.
Request all miles, bonus miles and double EQM - i.e.
as IF you flew all flights.
Do
not mention a refund if you are wise .. the miles are all you really are after here I'd guess, but you MAY get one as a courtesy or a decent size voucher, which of course is pure icing on the cake.