Seattle Nerd, I understand your frusteration... But honestly... I have problems here and there with hotels, airlines etc... It's part of the traveling game... Translation SH** happens... Do what you may, but I would chalk it up to a bad day or something, and get on with it. We may or may not have different AMB's but in my opinion (And I Am an opinionated dude) It's a great program, and the AMB's are great.. I have had an awful steak at Mortons... Doesn't mean I'll never go back... I say my friend, give it another go around... I fully support this program, and have a feeling, soo enough you will be quite happy, and posting posative comments soon enough!